Introduction

Cass Brothers Productions respects your privacy and is committed to protecting the personal information we collect from you. This Privacy Policy explains how we handle and use your data, in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information Collection We collect personal information such as your name, email address, and phone number when you voluntarily provide it to us through our website, enquiry forms, or direct contact. We may also automatically collect technical information such as your IP address, browser and device type, and how you interact with our website, through cookies and similar technologies.

Use of Information We use the information we collect to respond to your enquiries and communicate with you about our services, to provide and deliver our photography and videography services, to operate and improve our website, and to run and measure our advertising and marketing. We do not use your information for unrelated purposes without your consent.

Cookies and Tracking Technologies We use cookies and similar technologies to operate our website, understand how it is used, and measure our advertising. This includes analytics tools such as Google Analytics, and the Meta Pixel (Facebook and Instagram), which helps us measure the performance of our ads and understand actions taken on our website. You can control or disable cookies through your browser settings.

Advertising and Remarketing We advertise on platforms including Meta (Facebook and Instagram). Using the Meta Pixel and similar tools, we may show ads to people who have previously visited our website or who resemble our existing audience. These platforms may collect information about your activity across websites and apps to deliver and measure advertising. You can manage your ad preferences with Meta at facebook.com/adpreferences and with Google at adssettings.google.com.

Information Sharing and Disclosure We do not sell your personal information. We may share it with trusted third parties who help us operate our business, including website hosting, analytics, advertising platforms (such as Meta and Google), and email services, or where required by law. Some of these providers may store or process information outside Australia.

Data Security We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. While we do not directly handle payment details, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention We keep your personal information only for as long as necessary to fulfil the purposes described in this policy and to meet our legal obligations, after which we take reasonable steps to delete or de-identify it.

Your Privacy Rights You have the right to access the personal information we hold about you, to ask us to correct it, or to request its deletion, subject to any legal obligations we have to retain it. To make a request, contact us using the details below.

Changes to the Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Information If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at enquiries@cassbp.com.au.